Cake Decorators Assoc. of Vic Inc.
Privacy Policy
1. Cake Decorators Association of Victoria Inc. commitment to privacy
(a) Cake Decorators Association of Victoria (ABN 78 310 539 320) and its branches (collectively referred to as “we” and “us”) are committed to managing personal Act 1988 (Cth) (from here on referred to as ‘The Act”) and in accordance with other applicable privacy laws.
​
(b) This document sets out our policies for managing your personal information and is referred to as our Privacy Policy.
​
(c ) In this Privacy Policy “we” and “us” refer to Cake Decorators Association of Victoria and “you” refers to any individual about whom we collect personal information.
​
2. About the Cake Decorators Association of Victoria Inc.
(a)Cake Decorators Association of Victoria Inc. is a not-for-profit organisation that exists to foster and improve the art of cake decorating and sugar craft by providing the opportunity for an interchange of ideas and skills.
​
(b)Cake Decorators Association of Victoria Inc. offers a range of services including cake decorating workshops and demonstrations. Please contact The Secretary of the Cake Decorators Association of Victoria Inc. for a full list of the branches which comprise the Cake Decorators Association of Victoria Inc. and which are subject to this privacy policy.
​
3. What is “personal information”?
(a) The Privacy Act 1988 (Cth) currently defines “personal information” as meaning information or an opinion about an identified individual or an individual who is reasonably identifiable:
​
(i)Whether the information or opinion is true or not; and
(ii) Whether the information or opinion is recorded in a material form or not
​
(b) If the information does not disclose your identity or enable your identity to be ascertained, it will in most cases not be classified as “personal information” and will not be subject to this privacy policy.
​
4. What information does the Cake Decorators Association of Victoria Inc. collect about you?
​
4.1 Members and General Public
​
(a) When you enquire about our services or when you become a member of the Cake Decorators Association of Victoria Inc. a record is made which includes your personal information.
​
(b)The type of personal information that we collect will vary depending on the circumstances of collection and the kind of service that you request from us, but will typically include:
(i)Your name, email, postal address and other contact details
(ii)Information about you or an organisation who you represent
(iii)Your professional details
(iv)Any additional personal information you provide to us, or authorise us to collect as part of your interaction with the Cake Decorators Association of Victoria
​
4.2 Prospective members or applicants
(i) We collect personal information when recruiting members for specialised positions, such as your name, contact details, qualifications, and work history. Generally, we will collect this information directly from you.
​
(ii)Before offering you a position, it may be necessary to sight current Working with Children Check or your qualifications relevant to the position within the Cake Decorators Association of Victoria Inc.
​
4.3 Other Individuals
(ii)The Cake Decorators Association of Victoria Inc. may collect personal information about other individuals who are not members of the Cake Decorators Association of Victoria Inc. This includes members of the public who participate in events we are involved with, individual service providers and contractors to the Cake Decorators Association of Victoria Inc. and other individuals who interact with the Cake Decorators Association of Victoria Inc. on a commercial basis. The kinds of personal information we collect will depend on the capacity in which you are dealing with the Cake Decorators Association of Victoria inc.
​
(iii)If you are participating g in an event we are managing or delivering, we may take images or audio-visual recordings which identify you.
In limited circumstance, Cake Decorators Association of Victoria my collect information which is considered sensitive information. For example, if you are injured in an event promoted or delivered by the Cake Decorators Association of Victoria Inc., we may collect health information about you in an emergency or otherwise with your consent.
(iv) We may collect personal information about children (for example, when children participate in events we are involved with). Where children do not have sufficient maturity and understanding to make decisions about their personal information, we will require their parents or guardians to make decisions on their behalf.
​
(v) You can always decline to give the Cake Decorators Association of Victoria Inc. any personal information we request, but that may mean we cannot provide you with some or all the services you have requested. If you have any concerns about personal information we have requested, please let us know.
​
4.4 Visitors to our websites
The way in which we handle the personal information of visitors to our website, www.cdav.com.au is discussed below.
​
4.5 How and why does the Cake Decorators Association of Victoria Inc. collect and use your personal information via our website?
The Cake Decorators Association of Victoria Inc. collects personal information as reasonably necessary to carry out business, to assess and manage our members and participants services included cake decorating workshops and demonstrations.The personal information which we collect and hold about you may include, name, address, age phone number, payments details and email address. We may also collect information to fulfil administrative functions, for example billing, entering into contracts with you or third parties.
We may collect personal information from you whenever you input such information into the website.
The purposes for which the Cake Decorators Association of Victoria Inc. usually collects and uses personal information on our website depends on the nature of your interaction with us, but may include:
​
(i). To provide you with a service that is customised to your needs.
(ii). Responding to requests for information and other general inquiries
(iii)Managing, planning, advertising, and administering programs, events, competitions and performances.
(iv)Researching, developing, and expanding our facilities and services
(v) Recruitment processes (including for volunteers)
(vi)Responding to enquiries and complaints
(vii) Enabling our service providers to assist us with website operation. Your personal information may also be exposed from time to time to maintenance and support personnel acting in the normal course of their duties.
​
Cake Decorators Association of Victoria Inc. generally collects personal information directly from you.We may collect and update your personal information over the phone by email, over the internet or social media, or in person. We may also collect personal information about you from other sources, for example:
​
(i) Any oganisation
(ii) Third party suppliers and contractors who assist us to operate our association.
​
5. How does the Cake Decorators Association of Victoria Inc. interact with you via the internet.
(a)You may visit our website (www.cdav.com.au) without identifying yourself. If you identify yourself (for example, by providing your contact details in an enquiry), any personal information you provide to the Cake Decorators Association of Victoria Inc. will be managed in accordance with this Privacy Policy.
​
(b)The website of the Cake Decorators Association of Victoria Inc. uses cookies. A “cookie” is a small file stored on your computer’s browser, which assists in managing customised settings of the website and delivering content. We collect certain information such as your device type, browser type, IP address, pages
you have accessed on our websites and on third-party websites. You are not identifiable from such information
.
(c)You can use the settings in your browser to control how your browser deals with cookies. However, in doing so, you may be unable to access certain pages or content on our website.
​
(d) The Cake Decorators Association of Victoria Inc.’s website may contain links to third-party websites. The Cake Decorators Association of Victoria Inc. is not responsible for the content or privacy practices of websites that are linked to our website.
​
6. Can you deal with Cake Decorators Association of Victoria Inc. anonymously?
Cake Decorators Association of Victoria Inc. will provide individuals with the opportunity to remain anonymous or use a pseudonym in their dealings with us where it is lawful and practicable (for example, when making a general enquiry).Generally, it is not practicable for Cake Decorators Association of Victoria Inc. to deal with individuals anonymously or pseudonymously on an ongoing basis.If we do not collect personal information about you, you may be unable to utilise our services or participate in our events, programs or activities we manage or deliver.
​
7. How does Cake Decorators Association of Victoria Inc. hold information?
(a) Cake Decorators Association of Victoria Inc. stores information in paper-based files or other electronic record keeping methods in secure databases. Personal information may be collected in paper-based documents and converted into electronic form for use or storage (with the original paper-based documents either archived or securely destroyed). We take reasonable steps to protect your personal information from misuse, interference and loss from unauthorised access, modification, or disclosure.
​
(b) Cake Decorators Association of Victoria Inc. maintains physical security over paper and electronic data storage. We also maintain computer and network security, for example, we use security measures for the internet and other security systems such as user identifiers and passwords to control access to our computer systems.
​
(c) Our websites do not necessarily use encryption or other technologies to ensure the secure transmission of information via the internet. Users of our websites are encouraged to exercise care in sending personal information via the internet.
​
(d) We take steps to destroy or de-identify information that we no longer require.
​
8. Does Cake Decorators Association of Victoria Inc. use or disclose your personal information for direct marketing?
(a) Cake Decorators Association of Victoria Inc. may use or disclose your personal information for the purpose of informing you about services, upcoming promotions and events, or other opportunities that may interest you. If you do not want to receive direct marketing communications, you can opt-out or unsubscribe to the email communications. You may also contact us using the contact details below.
​
(b) We will only use your personal information for direct marketing material if we have collected such information direct from you, and if it is material of a type which you would reasonably expect to receive from us. We do not use sensitive personal information in direct marketing activity. Our direct marketing material will include a simple means by which you can request not to receive further communication of this nature. If you opt-out or unsubscribe from receiving marketing material from us, Cake Decorators Association of Victoria Inc. may still contact you in relation to its ongoing relationship with you.
​
9. How does Cake Decorators Association of Victoria Inc. use and disclose personal information?
9.1 For members
The purpose for which we may use and disclose your personal information will depend on the services we are providing you. For example, if you have engaged us to volunteer a service, we may disclose information about you to service providers where this is relevant to our services.
​
9.2 For participants (non-members)
If you are a participant in an event, we may disclose your personal information to our clients and venues where this is reasonably necessary for, and relevant to, the delivery of the event.We may use images or audio-visual recordings which identify you for promotional purposes where you would reasonably expect this to occur.
​
9.3 Disclosure to contractors and other service providers
(i) Cake Decorators Association of Victoria Inc. may disclose information to third parties we engage in order to provide our services, including contractors and service providers used for data processing, data analysis, information technology services and support, website maintenance/development, printing, archiving, mail-outs and market research.
​
(ii)Personal information may also be shared between related and affiliated organisations of Cake Decorators Association of Victoria Inc. located in Australia and overseas.
​
(iii)Third parties to whom we have disclosed your personal information may contact you directly to let you know they have collected your personal information and to give you information about their privacy policies.
​
9.4 Use and disclosure for administration and management
​
Cake Decorators Association of Victoria Inc. will also use and disclose personal information for a range of administrative, management and operational purposes.This includes:
​
(i)Administering billing and payments and debt recovery
(ii) Planning, managing, monitoring and evaluating our services
(iii) Quality improvement activities
(iv) Statistical analysis and reporting
(v) Training purposes, contractors, and their employees
(vi) Risk management and management of legal liabilities and claims (for example, liaising with insurers and legal representatives)
(vii) Responding to enquiries and complaints regarding our services
(viii) Obtaining advice from consultants and other professional advisers
(ix) Responding to subpoenas and other legal orders and obligations
​
9.5 Other uses and disclosures
​
We may use and disclose your personal information for other purposes explained at the time of collection or otherwise as set out in this Privacy Policy.
​
10. How can you access or see correction of our personal information?
​
(a) (Refer to ‘The Act’ for APP) Australian Privacy Principle 12 permits you to obtain access to the personal information we hold about you in certain circumstances and Australian Privacy Principle 13 allows you to correct inaccurate personal information subject to certain exceptions. You are entitled to access your personal information held by Cake Decorators Association of Victoria Inc. on request. To request access to your personal information please contact our privacy officer using the contact details set out below.
(b) You will not be charged for making a request to access your personal information, but you may be charged for the reasonable time and expense incurred in compiling information in response to your request.
(c) We will take reasonable steps to ensure that the personal information we collect, use, or disclose is accurate, complete, and up to date. You can help us to do this by letting us know if you notice errors or discrepancies in the information, we hold about you and letting us know if your personal details change.
(d) If you consider any personal information, we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, we will take reasonable steps to correct your information.
(e) We may decline your request to access your personal information in certain circumstances in accordance with the Australian Privacy Principles. If we do refuse your request, we will provide you with a reason for our decision and, in the case of a request for correction, we will include a statement with your personal information about the requested correction. Eg There may be a legal need to keep particular information held about you for a certain period and we may not be able to amend or delete this information during this period.
​
11. Overseas activity involving your personal details.
Your personal information will not be disclosed to recipients outside Australia unless you expressly request us to do so in accordance with the Australian law, however our website is supplied by Wix which is an American website building company, and Stripe which is our payment portal service and we may from time to time require support or maintenance from them where your personal information may be exposed during the normal course of their duties.
​
12. What should you do if you have a complaint about the handling of your personal information?
(a) You may contact Cake Decorators Association of Victoria Inc. at any time if you have any questions or concerns about this Privacy Policy or about the way in which your personal information has been handled.
(b) You may make a complaint about privacy to the privacy officer at the contact details set out bellow.
(c) The privacy officer will first consider your complaint to determine whether there are simple or immediate steps which can be taken to resolve the complaint. We will generally respond to your complaint within a week.
(d) If your complaint requires more detailed consideration or investigation, we will acknowledge receipt of your complaint within a week and endeavour to complete our investigation into your complaint promptly. We may ask you to provide further information about your complaint and the outcome you are seeking. We will then typically gather relevant facts, locate and review relevant documents and speak with individuals involved.
(e) In most cases, we will investigate and respond to a complaint within 30 days of receipt of the complaint. If the matter is more complex or our investigation may take longer, we will let you now.
(f) If you are not satisfied with our response to your complaint, or you consider the Cake Decorators Association of Victoria Inc. may have breached the Australian Privacy Principles or the Privacy Act, a complaint may be made to the Office of the Australian Information Commissioner. The office of the Australian Information Commissioner can be contacted by telephone on 1300 363 992 or by using the contact details on the website (www.oaic.gov.au)
​
13. How changes are made to this Privacy Policy
Cake Decorators Association of Victoria Inc. may amend this Privacy Policy from time to time, with or without notice to you.We recommend that you visit our website (www.cdav.com.au) regularly to keep up to date with any changes.
​
14. How can you contact Cake Decorators Association of Victoria Inc.
The contact details for Cake Decorators Association of Victoria Inc. are:
Cake Decorators Association of Victoria Inc.
Privacy Officer:
The Secretary and/or The President
Cake Decorators Association of Victoria Inc.
PO Box 260, Ashburton, Vic 3147
Email: cdav@live.com.au
This Privacy Policy was last updated on 26th March, 2023
​
​
​
​